Blockchain and AI do the work backstage. You just buy a ticket like anywhere else.
Running from your first click until the show has passed.
When you pay, the money goes into a smart contract, not into our account and not to the seller. It only reaches the seller once the show is over and the handover is done.
Each ticket PDF gets layered checks: file-structure forensics that catch edited documents, barcode decoding against a duplicate registry, and a forgery score. These are review signals, not a replacement for a human.
Listings max out at 150% of face value. That keeps Lummy a fair resale market instead of a scalper's playground.
The state of your money (locked, released, refunded) is publicly verifiable on a block explorer. Do not take our word for it, read the contract.
Refused at the gate? File within 48 hours with evidence recorded there, such as a photo of the rejecting scanner. An arbiter decides, not an automatic switch, so someone who actually walked in cannot claim otherwise. The promise is your money back, not a guaranteed seat.
Changing plans is not a refund reason: the ticket is valid, you simply did not use it. What you can do is relist it before the event and recover the value through the market instead.
Each of these has one defined path, and each path names what settles it.
Claim it before the show. Our own log of whether you opened the handover documents settles it, so there is nothing for you to prove.
If you still got in on a lesser ticket, you are refunded the difference rather than the whole thing.
File within 48 hours with a photo taken there. Time, place and the code on screen all have to line up, which is why a claim from someone who walked in cannot stand.
Nobody files anything. The escrow reverses on its own, and the seller is not penalised: no one is at fault.
Your ticket stays valid and the money stays held. If the new date does not work, take the refund instead. No arbiter either way.
Not a refund. The ticket works; you simply are not using it. Relist it before the show and the market gives you your money back.
You do nothing. Forty-eight hours after the show the contract pays the seller by itself, because silence is what a successful handover looks like.
Verified resale tickets, every one of them held in escrow.